Saturday, July 17, 2010

Enhance Your Customer Communications Through Phone Systems

Your phone system is the first line of communication with customers. Having the ability to utilize multiple lines at the same time, being able to quickly transfer calls within the office among other benefits will significantly increase communication effectiveness and efficiency.

PBX phone systems allow for the advanced features of call forwarding to cell phones, the ability to better manage voice mailboxes with voice mail to email and the ability to conference multiple parties . An additional key ability of these systems is to maintain one primary phone number that rolls over to multiple phone lines for marketing and utilize extensions for your employees.

The end result of utilizing advanced phone system is to simply the customer experience, improve satisfaction through communication and increased efficiency. PBX phone systems range in price and functionality. Speak to a Vertigoal telecommunications expert for free information about a system to meet your individual business needs.

Phone Systems

Small business (1-50 users)

TalkSwitch: feature rich, designed specifically for small business, VoIP, systems start at $755

WAVE : VoIP, ViewPoint, sophisticated call center, built-in call recording, rich call detail reporting, scalable to 1000 users

Nortel : basic key phone systems with auto attendant, voice mail, starting at $1299

Small/Mid size (1-500 users) – WAVE | TeleVantage | Nortel

Watch an online presentation and see what our customers are saying about us:

IP PBX phone systems | VoIP | Ontario | Toronto | GTA | Markham | Thornhill | Richmond Hill | Concord | Vaughan | Woodbridge | Mississauga | Brampton | Scarborough | Pickering | Oshawa | Whitby | Ottawa | London | Kitchener | Quebec | Manitoba | Saskatchewan | Alberta | BC

Saturday, July 10, 2010

IT'S HERE: Microsoft Office 2010 & Live

After a lengthy phase of beta testing, Microsoft finally unleashed its long-awaited update to the Office 2007 desktop productivity suite.

Power your business with Microsoft Office Professional 2010, a comprehensive software and support package to help you run and grow your business. It’s all here: powerful e-mail and scheduling tools in Outlook, sophisticated information and data management with Excel and Access, and professional-caliber marketing tools in Publisher. And it comes with one year of technical support, ready to use when you need it.

Office 2010 includes a number of new features, among them a redesigned menu system, improved inline multimedia editing, real-time collaboration, improved security settings and perhaps the biggest of them all, a cloud-based web apps component. The online component of Office 2010 includes web-based versions of Word, PowerPoint, Excel and OneNote. They’re largely positioned as companion apps to their full desktop counterparts.

Watch a video and download the product brochure:

Most popular Microsoft software solutions:
Office | Windows 7 | Windows Server | SQL | CRM | SharePoint

Thursday, July 1, 2010

10 Tips on How to handle Suspicious Email

There are good reasons to be suspicious of email. Some email messages might be phishing scams, some might carry viruses. Phishing, pronounced “fishing,” is a type of online identity theft that uses email and fraudulent Web sites to steal your personal information such as passwords, account data, credit card numbers, or other information.

1- The first step to protecting your systems and your valuable data is to have a good quality antivirus, antispam security firewall software solution. Award winning Panda Cloud Protection provides uninterrupted comprehensive security for your entire network, starting at less than $39 per user per year. Learn more

2- Second, be smart about what email you decide to open. Follow these 10 tips to help protect yourself when suspicious mail shows up in your Inbox. Learn more

Network antivirus security: